Books

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Addictions You Must Break to Become Your Best Self

We all have vices that we cling to, habits that we know deep down are bad for us but just can't seem to shake. Whether it's scrolling...

Top 10 job skills to survive in the near future

The job market is constantly evolving, and it's essential to have the right skills to stay relevant in the near future. As we move...

The Top 10 Customer Service Fails: How to Avoid Them and Keep Your Customers Happy

Are you tired of being put on hold for hours on end, dealing with rude and unresponsive customer service representatives, or receiving...

Must-Read Books on Leadership to Take Your Career to the Next Level

Throughout the course of human civilisation, many of our greatest leaders have imparted their wisdom through written works. Whether it’s...

Best reads

If you're looking for an inspiring and insightful read that will equip you with the skills to lead with creativity and passion, "The Ride...

Customer Service in the Age of Social Media: Best Practices for Responding to Customers Online

In today's perplexing digital age, social media has burgeoned into an omnipresent aspect of our lives. With an significant number of...

Stability Attributions: The Silent Killer of Customer Loyalty

Why One Bad Experience Can Be Enough to Drive Customers Away (And What You Can Do About It) Have you ever had a terrible experience with...

Ten legends in the customer service industry and their unique initiatives

Good customer service is an essential part of any successful business. It's what sets the best companies apart from their competitors and...

Overcoming Perfectionism: Breaking Free from Paralysis

Break free from the shackles of perfectionism and unleash your potential, embrace your imperfections and reach new heights. Perfectionism...

Captain Sir Tom Moore: Tomorrow Will Be A Good Day

Who is Captain Sir Tom Moore? You've seen him on the television walking the length of his garden. A frail elderly man, doing his bit at a...

Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones

This breakthrough book from James Clear is the most comprehensive guide on how to change your habits and get 1% better every day. Atomic...

Can’t Hurt Me

Can’t Hurt Me is about how David Goggins transformed himself into one of America’s fittest athletes through self-discipline, mental...

It's all in your head: get out of your way

An inspirational book by self-made musical superstar, Russ, reminding you that it starts with YOU, to believe in yourself, and to get out...

3 Psychology and Counseling Books on Mental Health

1. Mental Health (A Person-centred Approach) – Nicholas Procter Humanistic theories of psychology form the foundation of person-centered...

The Elephant Rope (Belief)

A gentleman was walking through an elephant camp, and he spotted that the elephants weren’t being kept in cages or held by the use of...