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Why Businesses Shouldn't Use "5-Star Service" as a Point of Reference

More than ever, delivering exceptional customer service is a hallmark of success. Companies often strive to exceed customer expectations,...

Revolutionising Hotel and Facilities Management with AI

Cutting-Edge Applications of ChatGPT-4.0 As the hospitality industry continues to evolve, the integration of advanced AI tools is...

Welcome to the office resort: how Hotelification is redefining workspaces

In the wake of the Covid-19 pandemic, businesses worldwide have been compelled to reimagine the traditional office space. As remote work...

Most common issues faced by service contractors in contracts

Service contractors may disappoint their clients for various reasons, and these issues can arise at different stages of the service...